Celebrating Service with Taonga:
The Z Energy Story
Organisation: Z Energy Ltd
Client: Te Rau Winterburn, Kaihautū Māori
Project: Recognition of the Z Energy Heroes, Nga Toa 2025
Background:
Z Energy approached Moko Pounamu to create a special series of taonga to present to their Z Energy Heroes to thank them for their contributions and leadership over the last year. They wanted to collaborate with a company that had a strong understanding of their values and kaupapa for this project, and they found that at Moko Pounamu with Louise and Deane.
Te Rau described his experience with our team throughout the project and how the Z Energy whānau responded to their taonga.
Communication:
Communication with Moreton Jewellery, with Louise Wedlake and Deane Moreton in particular, was exceptional. Initial contact was warm and helpful, and they were open to our unique request and needs.
Moving forward and throughout the engagement, their response times were consistent, they kept us fully up to date with progress and made themselves available over and above what many would expect.
Our whānau at Z Energy deeply appreciated the special care they took with our kaupapa (initiative).
Overall delivery of the project:
Exceptional delivery of service – outstanding!
How your organisation and wider community received the piece(s)
The feedback from all areas of the business, from our Executive Team through to the recipients of the taonga, absolutely loved the pieces.
In addition to this, the support the Moreton Jewellery whānau gave us to create the supporting video was deeply appreciated by all of us – e kore e mutu ā mātou mihi – we can’t thank them enough for all they did.
How likely you are to use us again and/or recommend us to others
Our kaupapa will require taonga pounamu to be produced each year for our event. There is no doubt that we will be working with Moreton Jewellery on this kaupapa moving forward. Can’t recommend their expertise and manaakitanga enough!
Customer service:
Customer service was impeccable. They were highly professional, yet very down to earth and welcoming throughout the entire process. The manaakitanga (showing of respect, care and generosity) for our team and our kaupapa was consistently felt – once the brief and what we were trying to achieve was understood, they were fully behind it and its success.
Following the event and presentation of our taonga pounamu, Louise checked in to see how our evening and event turned out. It was lovely to know they were just as invested as us to know how the beautiful taonga they had created had been received.
Concept and development
Discussing the concept and development of the taonga pounamu with Deane was great. His vast experience with customised pieces and various kaupapa of a similar nature, were invaluable when deciding on a design.
After our kōrero (discussion) he sent through possible examples and made it a breeze to land on a final design for our people.
The end results were stunning, and the recipients absolutely loved their taonga.
How well we met the brief
Deane, Louise and team absolutely nailed the brief. Couldn’t have been happier with the results and quality of what we received. Te ātaahua, te kounga hoki o ā rātou mahi – me te rearea! The quality of their work and craftsmanship is absolutely stunning!
